Manage your subscription
Your Quoti subscription is billed by the App Store or Google Play. Open your subscription settings from Your account, or restore a purchase on a new phone.
Your Quoti subscription is billed through the App Store (iPhone) or Google Play (Android), so you manage it in your phone's subscription settings. Quoti opens them for you from More → Your account → Manage subscription.
Before you start
- Only the account owner and admins see the billing options.
- Use the same App Store or Google Play account that paid for Quoti.
See or cancel your subscription
- Tap More → Your account.
- Scroll to the Plan & billing section and tap Manage subscription.
- Your phone opens its subscription settings. Find Quoti there to see your plan and renewal date, or to cancel.
When you cancel, Quoti keeps working until the end of the period you already paid for. After that, Quoti shows Pick your plan when you open the app. Quoti keeps your data for 90 days after you cancel, so if you pick a plan again in that time, everything is where you left it. After 90 days, it may be permanently deleted.
Cancelling during your free trial? Do it at least 24 hours before the trial ends so you aren't charged.
Restore a purchase
Use this if you got a new phone or reinstalled the app and Quoti asks you to pick a plan again.
- Tap More → Your account → Restore purchases. If Quoti shows Pick your plan, tap Restore at the bottom instead.
- Sign in with the App Store or Google Play account that paid for Quoti, if your phone asks.
If Quoti says No active subscription found for this account, check that your phone is signed in to the right App Store or Google Play account.
From the plan screen
At the bottom of Pick your plan, Manage also opens your phone's subscription settings, and Restore restores a purchase.
Tips
- Deleting the Quoti app, or your Quoti account, doesn't cancel your subscription. Cancel it in your subscription settings first.
- Team members can't change billing. Ask the account owner.
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Still need help?
In the app, tap More, then Help & support. Or email us at info@quoti.ai.